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Shift Controller

Our client, a Corporate Company based in the Upper Highway Area, seeks an Alerts Controller. On-the-job training will be given.


  • Matric
  • Good command of the English language (written and spoken)
  • Good telephone etiquette
  • Good time management and priority self-management skills
  • Ability to perform under pressure
  • Must be able to take initiative and be self-driven
  • Must possess strict attention to detail
  • Must be motivated and enthusiastic, with a willingness to learn
  • Drivers Licence and own transport will be an advantage.
  • Tertiary qualification or studying towards.


  • Attend to alerts/incidents as they are received on the system
  • Enrollments – uploading of details on the system
  • Queries – liaising with queries from customers
  • Monitoring and maintenance of two email addresses – distribute emails accordingly
  • Coordination of stolen/hijacked vehicle recoveries with response teams
  • Compilation of recovery reports
  • Provide ad-hoc assistance to the internal Key Account Services Department
  • Foster positive business relationships with clients
  • Promote relationships with all of the company’s customers and suppliers that reflect trust and credibility

Salary: Negotiable depending on experience

Please email CVs to

Please note that only short-listed candidates will be contacted.